Where do you ship to?
Anywhere around the world where you would like to drink your coffee.

What are the shipping costs?
Switzerland and Liechtenstein
• CH small: CHF8.50, up to 1.625kg
• CH medium: CHF11.50, up to 8.25kg
• CH small priority: CHF10.50, up to 1.625kg
• CH medium priority: CHF13.50, up to 8.25kg

Flat rate with FedEx Regional Economy Service for Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, San Marino, Vatican City
• CHF 28.00 for up to 5kg coffee

Flat rate with FedEx Regional Economy Service Czechia, Greece, Slovakia, Slovenia, Spain:
• CHF 34.00 for up to 5kg coffee

For not supported countries, please drop us a mail to shop@balloon.coffee and we provide you with a proposal.

Do you sell ground coffee?
No, we don't. We believe in freshly ground coffee, direct before brewing for a sky high experience!

Is all of your coffee sustainable?
Yes, we source only sustainable coffee and most of them are organic certified (CH-BIO-038 Non-EU Agriculture).

What does filter roast mean?
A roast profile dedicated to brewing methods such as pour over, French Press, Aeropress and Moccamaster.

What does espresso roast mean?
A roast profile dedicated to espresso brewing, both on a portafilter machine or bean-to-cup-machine.