HELP

If you need urgent assistance, please contact us on:

hello@balloon.coffee

Shipping

Where do you ship to?
Anywhere around the world where you would like to drink your coffee.

What are the shipping costs?
Switzerland and Liechtenstein
• CH small: CHF8.50, up to 1.625kg
• CH medium: CHF11.50, up to 8.25kg
• CH small priority: CHF10.50, up to 1.625kg
• CH medium priority: CHF13.50, up to 8.25kg

Orders from other countries:
Please send us an email to hello@balloon.coffee with your order and address details. We are happy to come back with an accurate shipping rate.

coffee

Do you sell ground coffee?
No, we don't. We believe in freshly ground coffee, direct before brewing for a sky high experience!

Is all of your coffee organic?
Yes, we source only organic coffee and we are organic certified (CH-BIO-038 Non-EU Agriculture).

What does filter roast mean?
A roast profile dedicated to brewing methods such as pour over, French Press, Aeropress and Moccamaster.

What does espresso roast mean?
A roast profile dedicated to espresso brewing, both on a portafilter machine or bean-to-cup-machine.