HELP
If you need any support or have a question, please contact us on:
Shipping
Where do you ship to?
Anywhere around the world where you would like to drink your coffee.
What are the shipping costs?
Switzerland and Liechtenstein
• CH small: CHF8.50, up to 1.625kg
• CH medium: CHF11.50, up to 8.25kg
• CH small priority: CHF10.50, up to 1.625kg
• CH medium priority: CHF13.50, up to 8.25kg
International:
We use FedEx to supply our international customers. During check out pick your preferred shipping method and we take care of the rest.
roast days
When is your coffee roasted?
We currently roast bi-weekly on Fridays. New orders will be sent out after the next roast day or earlier depending on stock.
Upcoming roast days:
2nd August
16th August
30th August
13th September
27th September
coffee
Is all your coffee organic?
Yes, we source only organic coffee and we are organic certified (CH-BIO-038 Non-EU Agriculture).
Do you sell ground coffee?
No, we don't. We believe in freshly ground coffee, direct before brewing for a sky high experience!
What does filter roast mean?
A roast profile dedicated to brewing methods such as pour over, French Press, Aeropress and Moccamaster.
What does espresso roast mean?
A roast profile dedicated to espresso brewing, both on a portafilter machine or bean-to-cup-machine.
other
Is your packaging recyclable?
Yes, the coffee bag and its label are made of 100% PE (Polyethylene). Therefore you can dispose the entire bag in the domestic plastic recycling stream.
The box, tape, address label and envelope can be disposed in the recycling stream for cardboard.
Do you have a shop I can visit?
Not yet, it is one of our dreams we want to make come true.